Terms and Conditions

Last updated: April 04, 2026

Welcome to Infiopia ("we", "us", or "our"). These Terms and Conditions govern your access and use of our suite of applications designed to support e-commerce operations. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

1. Acceptance of Terms

By accessing or using the services provided by Infiopia (“we”, “us”, or “our”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you must not use our Services.

We may update these Terms from time to time. Continued use of the Services after any changes constitutes your acceptance of the revised Terms.

2. Description of Services

Infiopia provides a suite of applications (“Services”) designed to support and enhance e-commerce operations.

The specific features and functionalities of each application are described within the respective application interfaces. We reserve the right to modify, update, or discontinue any part of the Services at any time.

3. Account and Access

To access certain features, you may be required to connect your Shopify account.

You are responsible for:

• Maintaining the security of your account
• All activities conducted through your account

You agree to notify us immediately of any unauthorized access or use.

4. Fees and Payment

Fees: Certain features of the Services may require payment. By using such features, you agree to pay all applicable fees.

Billing: Fees will be charged through your Shopify account using the payment method on file.

Refunds: All fees are non-refundable unless otherwise specified or required by applicable law.

5. Acceptable Use

You agree to use the Services only in compliance with applicable laws and these Terms.

You must not:

• Use the Services for unlawful, fraudulent, or abusive purposes
• Interfere with or disrupt the operation of the Services
• Attempt to gain unauthorized access to any system or data
• Reverse engineer, decompile, or attempt to extract source code
• Use the Services to infringe upon the rights of others

6. Intellectual Property

All rights, title, and interest in and to the Services, including all intellectual property rights, are owned by or licensed to Infiopia.

You are granted a limited, non-exclusive, non-transferable, and revocable license to use the Services in accordance with these Terms.

7. Third-Party Services

The Services may include integrations with or links to third-party services.

We are not responsible for:

• The content, policies, or practices of third-party services
• Any loss or damage arising from your use of such services

Your use of third-party services is subject to their respective terms.

8. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if you violate these Terms.

You may stop using the Services at any time.

Upon termination, your right to use the Services will immediately cease.

9. Disclaimers

The Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

We do not guarantee that:

• The Services will be uninterrupted, secure, or error-free
• The results obtained from the Services will be accurate or reliable

10. Limitation of Liability

To the maximum extent permitted by law, Infiopia shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services.

Our total liability for any claim shall not exceed the amount you have paid for the Services in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Infiopia and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Services
• Your violation of these Terms
• Your violation of any applicable law or third-party rights

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Hong Kong.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

13. Miscellaneous

These Terms constitute the entire agreement between you and Infiopia regarding the use of the Services.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Our failure to enforce any right or provision shall not be considered a waiver of those rights.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]